Regardless of your industry, creating a compelling customer experience is required to stay competitive. And creating a world-class employee experience is a precondition for providing a great customer experience. The digital workplace is your key to delivering both.
We've arrived at the point where the digital workplace is now a reality in the business world. Successful organizations understand the importance of creating an environment where employees are able to quickly and easily share what they know and find what they need with consistent experiences across devices and locations.
In BEYOND THE INTRANET- Enabling a Digital Workplace, you'll learn:
- How the effective application of technology solutions creates happier and more productive employees
- The "four c's" of the digital workplace
- Why you should focus first on customers and employees, not features and functions
- Where social should fit into your overall strategy
- Five steps to implementing a digital workplace model