If your firm is like most professional services organizations, employees tend to use a variety of similar tools in both official and unofficial contexts — Dropbox, Google Drive, Skype, GoToMeeting, etc. But avoiding tools that overlap or conflict helps to streamline your organization, resulting in better productivity and collaboration.
That’s why taking inventory of your current IT environment is an essential step in planning your digital workplace. Taking inventory means identifying and evaluating the current state of your infrastructure, tools and content. This is typically a task for IT rather than business users.